Store Policies & Guidelines

At Gift Box, we strive to provide the best shopping experience for our customers. Below are our key store policies and guidelines to ensure a smooth and enjoyable shopping experience.

Order & Payment Policies

• All orders must be paid in full at the time of checkout.
• We accept major credit cards, PayPal, Afterpay, and Gift Box store credit.
• Orders cannot be modified once they have been dispatched.

Return & Exchange Policies

• Items can be returned within 30 days of purchase, provided they meet our return conditions.
• Refunds can be issued as store credit or refunded to the original payment method.
• Items must be unused, in original packaging, and accompanied by proof of purchase.

Shipping & Delivery Policies

• Standard and express shipping options are available Australia-wide.
• International shipping is subject to country-specific restrictions.
• Gift Box is not responsible for delivery delays due to postal service issues.

For more details on our store policies, visit our Returns & Refunds and Shipping & Delivery sections.